
5.0Outstanding customer support
The All-in-One Platform to Transform Your Private Practice
Imagine a streamlined, efficient practice where you can focus on what you do best—caring for your patients. That is Umedio.

Is Manual Clinic Management Slowing You Down?
Make a follow-up calls
Send appointment reminders
Register patients
Write patient letters
Send invoices
Enter patient visit details
Enter patient visit details
Confirm appointments
Send physical letters
Make a follow-up calls
Send appointment reminders
Send physical letters
Register patients
Send invoices
Write patient letters
Confirm appointments
Enter patient visit details
Send physical letters
Workflows & automation
Put your practice on autopilot
Dramatically cut admin time, increase accuracy and reliability. Doesn't matter if your secretary goes on leave, the processes keep running.
Automated letters
Copy letters to hospitals automatically, and send booking and invoice reminders.


Customised templates. Allow patient, booking, location, service data and much more to be rendered in.

Automated billing. Simply tick a box and Umedio will auto-issue invoices to self-pay patients.

Invoice chasing. Automatically send reminders to patients who haven't paid yet, at intervals of your choosing.
Santis saved12 hours per month with Umedio

"Umedio has been truly transformational for my practice.The automation of booking confirmation emails, linking of clinician colleagues, and numerous other featureshave saved countless of hours of secretarial time.I would have absolutely no hesitation with recommending Umedio to clinicians looking tostreamline and scale their practice."
Dr Dipesh Mistry
― Private Consultant Psychiatrist & Sleep Physician
Billing & financial tools
Maximise revenue and cashflow
and online payments for self payers so can collect payment in advance, maximising cashflow.

Automated invoicing
Generate and email PDF invoices to self-pay patients as soon as a booking is made, complete with a link to instantly pay online by credit or debit card.
Xero integration. Automatically generate invoices for insurance companies, and sync your transactions.
CSV reporting. Allow patient, booking, location, service data and much more to be rendered in.
Healthcode integration. One-click claims, policy search, auto discounts, trained Support team help.
Santis collected £126,452with Automated Billing
Communication
Connect patients to all the parties
Connect patients to all the parties (other consultants, GPs, hospitals, physios) involved in the patient’s care using our database, then this makes it easy to send them letters, test results.
AI Transcription
Get your evenings and weekends back by using Umedio’s groundbreaking transcription service to record and transcribe your dictations at up to 38x speed - with unrivalled accuracy. Letters can now be produced and sent in minutes, not days.


Xero integration. Automatically generate invoices for insurance companies, and sync your transactions.

CSV reporting. Allow patient, booking, location, service data and much more to be rendered in.

Healthcode integration. One-click claims, policy search, auto discounts, trained Support team help.
Umedio performed 38 hours worth of work a month.

"The time it has saved me is tremendous, leaving me to be able to run a more efficient, reliable office. I would strongly recommend Umedio to any clinic no matter how big or small. The team at Umedio listen to and understand how important the role I play in the company is, and assist me by adding features to Umedio as I discover the need for them."
Mrs Simone Castle
― Secretary at Santis


See how Umedio automated tasks in leading London clinic ―
Santis is a leading London clinic specialising in advanced robotic surgery for prostate cancer. They treat hundreds of men every year, and introduced Umedio to automate many administrative tasks that are critical to running their practice.
38 hours
worth of admin work a month
12 hours
saved per month with Umedio
£126,452
collected with automated billing
Integrations
Connect your daily tools
Description about integrations

Xero
Connect your accounting

Concentric Health
Trusted digital consent

OneWelbeck Hospital
Bookings and lab results

NHS Email
Bookings and lab results
and many more...

Save time and thousands of pounds — effortlessly.
Online bookings
Increase accuracy (no human mistakes) and lowers admin burden on team having to do it over the phone
Tasks
Assign tasks to other staff members so nothing is missed. Add attachments, mark as urgent, link tasks to letters or patients.
Leads
Allow customers to create lead forms for their website which submit directly into Umedio.
Inbox
Allowing users to send and receive emails, messaging and SMS into Umedio.
Apps
Enable integrations with pharmacies, laboratories and hospitals.

Gain more than software — secure your trusted digital partner

Can you help me optimise my payment reminders and implement automatic protections to reduce bad debt and improve cashflow?
Of course!
Phone, email and video support
24/7 availability
On-site implementation specialists
Custom automation and templates setup
Other companies
No phone support
Mostly outside UK
No on-site implementation help
No custom setup
Ratedon
Trusted by leading healthcare professionals
By using Umedio for the bookings and invoicing as well, so much is done automatically or with simple clicks, saving much time and to be frank giving me my weekends back. In addition I must mention the fantastic support; each time I have asked for input I have got very prompt attention and my query sorted quickly and effectively.
Mr Sushmith Gowda
― Consultant Ophthalmic Surgeon
“The secretarial team have found Umedio to be a game changer. The support staff at Umedio have been extremely efficient and happy to go through any questions. Highly recommend it.”
Mr Sushmith Gowda
― Consultant Orthopaedic Hip and Knee Surgeon
“Umedio has changed the way I work and I now can’t imagine practicing without it. Having everything on one platform has saved me time and prevented duplication of work.”
Dr Craig Rosenbloom
― Consultant in Sport and Exercise Medicine
“Umedio has been transformational to my private practice since I started to use it 3 months ago. It is entirely intuitive to use for both myself and my PA, and maximises my time seeing patients and her time in dealing with referrals and booking in patients. Patients say they can use it with ease in uploading test results and referral documents and scheduling appointments. Finally, if you have a problem, the support team are very responsive and fix issues quickly. My only regret with Umedio is not moving to them earlier.”
Dr Animesh Singh
― Consultant Rheumatologist
“I switched to Umedio after using two other clinical software packages. Umedio is by far and away the best system I have used. The patient portal, the ease of prescribing, the clarity of notes, the AI transcription for letters, the ease of invoicing, the user interface. All of these have been very helpful and fairly intuitive to use.”
Mr Edward Lee
― Consultant Ophthalmic Surgeon
“I moved over to Umedio recently from DGL and wish I had done so years ago. The team have helped me to develop my service and it has been very efficient. Patients can now book in online and see their results as required. The integration with services such as TDL and Pharmacierge are very helpful.”
Mr Edward Lee
― Consultant Ophthalmic Surgeon
“The speed of our consultant in being able to generate letters to our GP which we could read almost instantly was particularly impressive. Overall as a patient experience we are extremely impressed with the Umedio system. It made life so much easier at a difficult time and for that we are very grateful.”
Mr Edward Lee
― Consultant Ophthalmic Surgeon
“Very easy to use & saves so much admin time. The support team are always excellent at responding and helping with new features.”
Mr Daniel Saleh
― Award-winning Consultant Plastic & Aesthetic Surgeon
“Simply the best medical software for private practices - packed with fantastic features to run an efficient service.”
Dr Ravi Ratnavel
― Consultant Dermatologist & Skin Cancer Specialist
“Revolutionises your practice. Can cope for short periods when secretary on leave. Deals directly with all insurers. Provides a comprehensive review for tax returns etc. All-in-all intuitive, with great support. You can do a letter which your patient gets on their way home!”
Dr Keith Duncan
― Consultant Obstetrician & Fetal Medicine Specialist
“As a successful and busy surgeon, automating as much of the administrative side of my practice as possible has long been a goal but was not achievable until Umedio. Working with Umedio to produce an infinitely-customisable and adaptable software solution has transformed my confidence in how my practice is run and has freed up a great deal of my secretary’s time to attend to other tasks.”
Professor Christopher Eden
― Consultant Urological Surgeon & Robotics Specialist
“I have started with Umedio recently and found it very user friendly. I am discovering more and more features that have been useful and intuitive. Booking patients, checking calendars and adding notes are done with minimal ease. Adding invoices, prescription modules and AI dictation abilities have made my practice efficient and effective.”
Mr Sushmith Gowda
― Consultant Orthopaedic Hip and Knee Surgeon

We keep your practice secure
Umedio is built to be secure by default. State-of-the-art, bank-grade SSL encryption is used throughout, while other best practices such as IP whitelisting, private networks, VPNs and automated checks further strengthen Umedio's security.

E2E encryption
AES-256 bit

Cloudfare
Protected

GDPR & CCPA
Compliant

Cyber Essentials Plus
Certified




